Support

Most problems are answerable faster than an email round-trip:

• First request failing? Follow the quickstart — three lines of curl to a first token.
• Getting an error? Every error code and what it actually means is in the error-semantics contract. Our errors don’t lie: 4xx is your request, 5xx is us.
• Wrong or unexpected model behavior? Check routing and version pins — provider routing is disclosed per model, and version changes are logged in the changelog.
• Price question? The fee math is on /pricing and on every model page. What you’re billed is in every API response as usage.cost_usd.

Still stuck? support@openkey.ai with the request_id from the error body — it lets us trace the exact call. Service-wide problems appear on the status page before anywhere else.